Terms and Conditions of Use – cvoceantravel.com

Welcome to cvoceantravel.com! These Terms and Conditions of Use ("Terms") govern the use of our platform, which aims to connect tourists with local tour guides. By registering and using our services, you, as a tour guide, agree to these Terms in full. Please read them carefully.

1. Purpose

cvoceantravel.com is an online service that allows tour guides to advertise their services, contact details, and professional experience to tourists seeking local guides in various regions. Registration and profile exposure for guides are free of charge.

2. Collection of Personal Data

To provide the service, we collect the following personal data from tour guides, which is essential for creating and maintaining a profile on the platform and for tourists to identify and contact guides:

  • Full Name: For guide identification.
  • Email: For communication and contact.
  • Phone Number: For direct contact by tourists.
  • Languages Spoken: So tourists can find guides who speak their preferred language.
  • Work Location (Island or City): So tourists can find guides in their regions of interest.
  • Legal Documents (e.g., licenses): For internal verification. These documents are not publicly displayed.
  • Professional Experience: So tourists can evaluate the guide's qualifications.

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • To create and maintain your profile on the platform.
  • To connect you with tourists – all public data (except documents) will be visible to tourists.
  • To improve the platform based on usage analysis.
  • To send important communications related to the service.

4. Legal Basis for Processing

Data processing is based on the following legal grounds, in accordance with applicable data protection laws (including GDPR, LGPD, and Cape Verdean law):

  • Consent: By registering, you consent to data collection and publication for platform use. You can revoke your consent at any time.
  • Contract Execution: Necessary for service delivery between you and cvoceantravel.com.
  • Legitimate Interest: To operate and improve the platform while respecting your fundamental rights.

5. Data Sharing with Third Parties

We do not sell or rent your data for marketing. Publicly visible data on your profile includes:

  • Full Name
  • Email
  • Phone Number
  • Languages Spoken
  • Work Location
  • Professional Experience

We may share data with:

  • Service Providers: Under confidentiality agreements (e.g., hosting, analytics).
  • Legal Authorities: If required by law.

6. Data Retention

Data will be stored only as long as necessary for the stated purposes or as required by law. Upon request or end of purpose, data will be deleted or anonymized.

7. Your Data Protection Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion ("right to be forgotten")
  • Restrict processing
  • Port your data
  • Object to processing
  • Withdraw consent at any time
  • File a complaint with a data protection authority

To exercise your rights, contact us using the email below.

8. Security and Privacy

We apply reasonable technical and administrative security measures to protect your data. However, no internet transmission is 100% secure. Please safeguard your login credentials.

9. Acceptance and Updates

By clicking “Accept” or using the platform, you confirm that you have read, understood, and agree to these Terms. We may update them at any time. Continued use means you accept the new terms.

10. Contact Information

If you have questions about these Terms or wish to exercise your rights, contact us:

Last updated: June 24, 2025